Crisis Communication

1 article

A CEO figure at a podium under a spotlight, representing the intense public scrutiny and communication challenges faced by leaders during corporate crises, with a blurred audience.

Air Canada CEO Resigns After Communication Backlash Over Video

Air Canada CEO Michael Rousseau will resign following intense public and political criticism over a video message delivered almost entirely in English after a fatal crash. This incident underscores the growing importance of sophisticated communication skills and cultural awareness for modern executive leadership.

Alina Petrov·March 30, 2026